Many wonder if it is safe to operate in Mercado Libre. As a large number of users use it on a daily basis, it is necessary to be vigilant against possible fraud attempts. There are a number of precautions you can take to make your experience on the site as safe as possible.
In this article, we group Three important tips to increase the security of your Mercado Libre account. However, some are going to be useful for when you are browsing many other sites, take note!
1. Add all key recovery options
To prevent other people from taking control of your account (or to be prepared for when you forget your password), MercadoLibre has a series of operations to verify that the account you are entering belongs to you.
As recovery options, the site gives the possibility of sending a code by text message, WhatsApp or phone call. For this, of course, it is necessary to have previously provided this information.
When using it, the platform sends a code with which you will be able to access your account.
To access these options, you just have to log into your account on the site and then go to Settings > Security. There you will find all the alternatives.
2. Install a security code on your cell phone
Mercado Libre allows you to install an application on your cell phone called authy. It is a two-step verification and the idea is to add another layer of security to your account to operate safely.
With this extra measure, to enter the site you need your username and password, as always, but also a code that will arrive on your phone. Only by entering these three data will you be able to access your data, so it is about a fairly reliable security measure.
You can install it by going to Settings > Security > 2-Step Verification.
3. Pay attention to suspicious emails
If you receive e-mails that try to steal your data on MercadoLibre, it is important that you can recognize them so as not to fall into the trap. That’s why:
- Check the sender: if you see that it was sent from an address other than @mercadolibre.com or @mercadopago.com, simply delete it.
- Inspect the links to which the email wants to take you: by hovering with the mouse over any link or button in the email (and without having to click), you can know the web address to which they are pointing.
If it is any other that does not start with www.mercadolibre.com/ or www.mercadopago.com/, do not click and delete the email. - Be suspicious if they ask for personal information in an e-mail: if they ask for your credit card or document number, do not answer. They never do that type of query through that means, so it is likely that it is a fraud attempt.
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Finally, if you have already entered personal data in a suspicious link or if you are already certain that your MercadoLibre account was stolen, and take the necessary actions (such as giving immediate notice to your credit card).
What is the Seller Protection Program?
If you sell in Mercado Libre and charge your sales for , you can access this Program to be covered in case of receiving a chargeback, which can occur when:
- The buyer is unaware of a purchase because someone used their credit card without authorization.
- The buyer claims that you did not deliver the product.
Basically, what you’ll need to prove is that you actually shipped the product. Therefore, you will have to present all the receipts that prove it. of Free Market.
Also… is it safe to buy in Mercado Libre?
Mercado Libre works on the security of its platform for all available users and roles. Therefore, we want to mention some interesting tools that are available to buyers.
- Free return of products. You have this possibility, either because you made a mistake when buying, you changed your mind or the item was not what you expected.
- Data Protection. Your data is not shared with anyone, they only send your email and telephone to the seller when a purchase is made. In addition, you have a private messaging system available.
- money protection. All payments are processed with Mercado Pago, no matter the method you choose.
- Shipment monitoring. You will be able to see the status of the shipment from when it is dispatched until it arrives at your home.
Synthesis
Although MercadoLibre has systems to detect fraud and it is likely that you will never have problems using the site, it is important that you be vigilant and do everything in your power to prevent someone from stealing your data or putting you in a situation of risk.
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