Technology has undoubtedly become the great ally of logistics for online sales deliveries made by stores; regardless of its size or number of offices, since it is accessible for any type of enterprise.
Now everyone has access to different shipping platforms, to integrate the different functionalities in their stores, to use more than one company so that their customers can freely choose the one they prefer (either by price, by term, by qualification), and, They can even select the type of service (home deliveries, withdraw from a branch or pick up point).
This technological development that we mentioned allows us to add a new alternative that complements all the previous ones and that is to withdraw purchases in SmartLockers.
What are SmartLockers
SmartLockers are automated lockers, also known as “intelligent lockers”, in which people, companies and their customers can make deliveries and withdrawals of objects, parcels and purchases online, in a simple, secure, flexible way, without having to coordinate a prior meeting without contact.
The largest company in the world in online sales was the pioneer in choosing this technology and this delivery method, which helped to retain its customers and increase its sales by offering a different service to the existing one.
It is a service that offers a wide range of hours for withdrawal, is innovative in terms of technology and knew how to meet the needs of those customers who find it difficult to wait for their purchases at home.
How shipping lockers are used
To use this service, the first step is to install, through the applications, a shipping platform that has this delivery option. Followed by this, verify that it appears in the store so that your customers can choose this option and select the lockers that are most comfortable for them to be able to pick up their package.
Once the customer chooses the locker, the order is generated, the logistics company removes the package from your warehouse and places it in the locker chosen by the customer. When the package arrives, the customer (recipient) receives an email or an SMS with a QR code to pick it up.
Then the customer must show the locker reader the QR code or manually enter the code received on the computer screen. Then the door will open where your package will be. At that moment the client will be able to withdraw it and that’s it!
All lockers are located in safe places and with extended hours, and even work on Saturdays and Sundays; so they are an ideal complement to be able to withdraw packages without schedule problems.
In turn, the lockers allow you to send and receive a wide variety of products. They have boxes of generous size, the largest size is 32 cm x 52 cm x 68 cm, with a maximum weight of up to 15 kg.
Why SmartLockers are considered sustainable shipping
Smart lockers stand out among other alternatives for being considered a way to make sustainable shipments.
Why? One of the main inconveniences that occur when delivering a package is the absence of the recipient at his address. So many of the deliveries require more than two home visits to be delivered.
Added to this are the difficulties in the transit of large cities. As a consequence, delivery vehicles remain in operation for many hours, leading to a significant increase in CO2 emissions.
It is estimated that a significant percentage of carbon dioxide emissions come from last mile logistics.
With this delivery system, travel and time in the delivery process are significantly reduced, which produces a great environmental impact, helping to make urban areas more sustainable with better air quality.
A technological solution in constant growth
This innovative delivery system has gained ground along with the growth of online shopping. In a short time, customers began to recognize SmartLockers as a secure and reliable system that offers them greater control over their shipments, without the need to share their home or work address.
For their part, stores seek to improve their product and service offerings by incorporating these new technologies that are here to stay.
Today there are many customers who are away from home for much of the day, so it is not possible for them to wait for a delivery or it is difficult for them to pick up their online purchases in stores or branches of a logistics operator or pick up point. , as these are governed by business hours that may overlap with your work or other activities.
This new modality is based on six fundamental pillars that are:
- Reduction of CO2 emissions. Multiple trips to homes are no longer necessary.
- Assured delivery. The process of depositing the packages in the lockers previously assigned to their recipients is very simple.
- Security and privacy. Users fully trust the use of this system by not having to give their home or work address to third parties. In addition, the QR code for withdrawal is unique and unrepeatable.
- Agility in delivery times. Since there is a reduction in waiting times by eliminating lines at counters for service, identification or signatures.
- Cheaper than traditional deliveries. They reduce distribution costs and this is reflected in the rates.
- Extended hours, including Saturdays and Sundays. Increases the satisfaction of the final customer by being able to withdraw their order at the times and days that are most convenient for them.
SmartLockers in Argentina
In Argentina there are SmartLockers and there are several companies that offer this service. However, its largest network is developed and operated by the company , a shipping and logistics platform that includes this technology among its services.
The company has its own fleet and operates not only SmartLockers, but also offers the option of home deliveries in which you can transport shipments of up to 15 kg and 68x32x5 cm with a delivery time of 24 hours in the same city.
Currently they have more than 150 installed equipment that operate mainly in the Federal Capital, Greater Buenos Aires, La Plata, Pilar, Escobar, Córdoba Capital and Neuquén. They began operating two years ago and have increased their presence and capillarity in the proposed coverage area.
The integration of this shipping platform provides those who use it with a practical and innovative Reverse Logistics system that also operates on the installed Smart Lockers network, which complements the menu of services offered to customer stores. The store coordinates with its customer the product in the locker network, and Pudo picks it up and delivers it to the store again.
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If now that you know all the benefits of SmartLockers you want to integrate Pudo to your store, . Tiendanube has that and many others that you can add to your e-commerce.
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