Fashion, , toys, electronics and appliances, pets, food, … and in case something was missing from its immense catalog, Amazon’s new pharmacy division has been unveiled.
Just over two years ago, the retail giant acquired the PillPack prescription drug delivery serviceand after some adjustments, the Amazon pharmacy has finally been officially launched, which includes the purchase of prescription drugs and shipping, which for Prime members will be in 2 days and totally free.
Amazon pharmacy also offers consumer information service
To use the Amazon Pharmacy, users will need to include the information about your insurance number, the prescriptions and drugs you are going to buy, as well as general information about your state of health, such as possible allergies.
To ship prescription drugs, users have two options:
- Advise the doctor to send the medication prescription directly to Amazon
- Amazon will request that consumers submit a prescription on their behalf, but this process will take 2-4 days to handle.
Once Amazon has the prescription, Users will be able to choose whether they will pay for their medications through their insurance or in the usual way. Prime members will receive their medications via secure delivery within 2 days of payment.
Beyond offering a prescription drug delivery system, Amazon pharmacy also offers certain services to its consumers:
- Easy access to medication list, order history and prescription details
- According to Amazon, its pharmacists will review prescriptions for any drug interaction issues.
- There will also be the option to speak to pharmacists by phone for help: “They will be available 24/7 to answer questions about your medications,” Amazon said.
Find all products in a single marketplace: the convenience of Amazon
After launching its own line of over-the-counter medications in 2019, this is the biggest boost that Amazon has given to its health business, one that will undoubtedly open new opportunities for the company, especially before the pandemic that has forced consumers to seek remote care and use more online channels to meet all your shopping needs.
Let us remember that in the case of the US, for some consumers, buying food and medicine goes hand in hand: for decades many pharmacies have become stores that offer food and personal care products, while large supermarkets have pharmacy counters.
Amazon’s ambitious plan is to offer everything in one: the place to remotely acquire basic necessities, fresh food and a pharmacy with over-the-counter medicines, but also prescription ones. A great option for consumers who will be able to completely replace their purchasing needs using a single channel: the Amazon marketplace.
For now Amazon Pharmacy is only available in the United StatesHowever, its online pharmacy service is expected to expand globally soon. In the case of Spain, let us remember that the online sale of medicines that require a prescription is not allowed (for now).
“As more and more people look to complete their daily purchases from home, the pharmacy is an important and necessary addition to the Amazon online store”, Vice President of North American Consumers at Amazon.
“PillPack has provided exceptional pharmacy service to people with chronic conditions for over six years. Now, we’re expanding our pharmacy offering to Amazon, bringing more customers will be helped to save time, money, simplify their lives and feel healthier”.
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