Toy Planet is a retail chain of toys, which has more than 200 stores in Spain. In addition, they also have
General design, structure and variety of Toy Planet products
From the design of the web, we will say that it presents a simple design in which white and blue predominate. At the top left of the web, there is a space reserved for the logo. East Logo It is characterized by having a small size (it would be preferable if it were somewhat larger, so that it would attract more attention), which does not prevent them from including a slogan in it “We like to make you happy”!
If we talk about the model or structure, we will say that it is characterized by being pretty straightforward. At the top we find a main menu, with several options to perform the search we want. These options are: characters, age category, own brands, battery cars and price.
The usability of the web, it is interesting because in addition to finding us with the search options previously indicated. Once we have accessed these options, we have a series of filters that make it easy to find a product in a catalog that has up to a thousand references. It also has A search engine, to avoid us looking for the product on the page if we know its name. Add that the web, presents a range of prices that oscillate between one euro and three hundred euros.
To make purchases on Toy Planet, it is necessary to have previously registered. Once registered, the purchase process is simple, we mark the product, the quantity, the shipping method and the payment that we will analyze later and click to finalize the purchase. It offers the possibility of entering a promotional code to receive discounts on the purchase that we are making.
Toy Planet Shipping and Payment Evaluation
The Shipping waypersonally, it seems very poor to me because do not offer the possibility of a fast shipping that shortens the shipping times they offer (since those they offer range between forty-eight and seventy-two hours), as if other websites do, nor do they offer shipping outside the Peninsula. We also highlight negatively, that the price of collection in store or at home of the product, is the same.
The Payment Methods offered by Toy Planet are payment with credit card and paypal. It should be noted that they do not offer the possibility of paying cash on delivery. me personally, I think it’s a serious error and it is something that decreases the overall valuation of the web.
It is true that many websites do not offer this possibility, most likely because it is in disuse, but I consider it to be a mistake, since there is still a percentage of the population that still relies only on payment in handto the dealer on duty and not offering this possibility, can reduce the market you can access.
Although previously we pointed out that the shipping costs were the same for both store collection and home collection, if it is true, that the shipping costs will be free with store collection from thirty euros and at home from of seventy euros.
Toy Planet Returns/Exchange Policy Review
Regarding your , It should be noted that it must be notified within a period not exceeding 14 days, from the moment the product is received. The return costs will be borne by the customer, although they will later be deducted from the amount of the return.
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